TopCity.Tech Blog

World Password Day – Time to Level Up Your Security Passwords are your first line of defense online — but most people are still using weak or reused ones. Today is World Password Day , the perfect time to check your habits and boost your security.

Google Workspace 2025 Security Options If your business uses Gmail, Google Drive, or Google Meet, you're already on Google Workspace. But are you taking full advantage of the built-in security tools? In 2025, Google Workspace offers several powerful features to help keep your company safe from hackers, phishing scams, and malware — without needing to be an IT expert.

Email Parser Issue with Google Workspace? What's An Email Parser? An email parser is a tool used by businesses to automatically read and process emails and turn them into service tickets or other types of records. For example: If you email help@topcity.tech, the email parser reads that message and creates a ticket in our system so a tech can help you. What You Need to Know Top City Tech has identified a growing issue affecting some of our business clients using Google Workspace. If your automated email parsing has suddenly stopped working — you're not alone. What's Happening? Google is now strictly enforcing the use of OAuth 2.0 (Modern Authentication) for apps that connect to Gmail accounts — including email parsing tools used in service desk systems. If your system was still relying on older authentication methods, it may have stopped working recently without warning. What You Need to Do To restore functionality, you'll need to generate and apply an App Password for any Gmail inboxes used with your email parser. 👉 How to create an App Password in Google Workspace Once that’s done, you’ll want to verify your email parser is still active. How to Check if Your Parser Is Working If you're using a service desk system with email parser settings: Log into your admin module Go to Service Desk → Email Parser Check the Active status column If it shows inactive or errors, you’ll need to update the authentication Did you know? Top City Tech offers Managed IT Services — and our customers on this plan get 24/7 support included . That means when weird tech issues like this, and email errors, login problems, or security alerts pop up… you don’t have to stress. Just call, chat, or email — and we’ll take it from there. 🧑‍💻 Want to learn how Managed IT could work for your business? → Book a quick 15 min call — no pressure, just answers.

Locking Down Your Privacy in Windows 11 Windows 11 comes packed with new features, but it also continues Microsoft’s trend of collecting user data by default. Whether you’re privacy-conscious or just don’t like the idea of telemetry, there are plenty of settings you can tweak to reduce or block most data sharing. Here’s a complete breakdown of what to change and where to find it.

The Most Reliable Home Printers for 2025 Tired of constant printer issues like "offline" errors, driver conflicts, or bad Wi-Fi connections? You're not alone. Many home users struggle with unreliable printers, leading to frustration and support calls. We've tested and found the best home printers that work reliably with minimal troubleshooting and have stable connections . Here are the best home printers for 2025 that will save you time and reduce support headaches.

End Point Detection and Response ​In the rapidly evolving landscape of cybersecurity, selecting the right Endpoint Detection and Response (EDR) solution is crucial for safeguarding your organization's digital assets. Two notable contenders in this arena are Emsisoft and Huntress. While both aim to enhance security, they offer distinct approaches and features. This article delves into a comparative analysis of Emsisoft's EDR and Huntress Managed EDR to assist you in making an informed decision.​

Understanding Compliance Standards In today’s digital world, businesses must follow various compliance standards to protect sensitive information and avoid penalties . But let’s be honest—compliance jargon can be confusing, especially if you’re not in IT or cybersecurity.  So, let’s break down six key compliance standards in simple terms, explaining who they apply to and why they matter.

Windows 10 is Reaching End of Life—Is Your Business Ready? Microsoft has announced that Windows 10 will officially reach its End of Life (EOL) on October 14, 2025 . This means no more security updates, bug fixes, or technical support from Microsoft. If your business is still running Windows 10, now is the time to start planning your upgrade to avoid security risks and compatibility issues.

Partnership with Leading MSP Consortium, The 20 The 20 (www.the20.com) is a consortium of independent Managed Service Providers (MSPs) who work together, leveraging a single service delivery model, a US-based 24/7 Support Desk and Network Operations Center, and a slate of proven processes to achieve new growth and compete at parity with larger companies. Extending beyond our robust tools and business model, The 20 serves as a forward-thinking community of like-minded business owners who support one another’s growth and success. We’re your MSP “easy button.”