Don’t Miss Important Emails — How to Add Emails to Your Safe Sender List
May 16, 2025
How to ensure you don't miss important emails
Are important emails going to your spam folder? You’re not alone. Email providers like Gmail, Outlook, and Yahoo try to filter out junk — but sometimes, they block messages you actually want, like appointment reminders, invoices, or service updates.
To make sure you never miss a message, just add the company domain(s) to your safe sender list (also called a whitelist). For example, our domains are
topcity.tech
and
topcity.online.
Add The Domain:
@topcity.tech
Here’s How to Do It:
Gmail (Google Mail)
- Open Gmail
- Click the gear icon → “See all settings”
- Go to the Filters and Blocked Addresses tab
- Click Create a new filter
- In the “From” field, type:
@topcity.tech - Click Create filter
- Check Never send it to Spam
- Click Create filter again
Outlook (Microsoft)
- Go to Outlook.com
- Click the gear icon → “View all Outlook settings”
- Go to Mail → Junk email
- Under Safe senders and domains, click Add
- Type
topcity.techand click Enter - Click Save
Yahoo Mail
- Click the Settings gear → More Settings
- Go to Filters → Add new filters
- Name it “Top City Tech”
- Set “From” contains
@topcity.tech - Choose folder: Inbox
- Click Save
Still not seeing emails in your inbox?
Check your Spam or Promotions folder and drag any missed messages into your Inbox — your provider will learn it's safe.
Need help? Call or message us — we’ll walk you through it.
If you've ever had your screen hijacked by a scary pop-up claiming your computer is infected and demanding you call "Microsoft Support" immediately - you're not alone. These scareware attacks are one of the most common issues we see at Top City Tech, and they're getting more sophisticated every day. The good news? There's a simple fix that takes just a few minutes.
We've made an exciting change to how we serve our customers at Top City Tech. We are moving away from walk-in or drop-offs at our shop. Instead, we're bringing our expertise directly to you. We are now picking up devices from you, working on them, and returning them to you! Why This Change Benefits You Your time is valuable. We realized that requiring you to pack up your computer, drive to our shop, wait for service, and make another trip to pick it up was costing you hours of productivity. By coming to you, we're eliminating that hassle entirely. Faster turnaround. Without the overhead of managing a retail storefront, we can focus entirely on solving your technical problems quickly and efficiently. Many issues can be resolved on-site during our first visit, getting you back to work the same day. More personalized service. Seeing your technology in its actual working environment helps us provide better solutions. We can address network issues, printer connectivity, and other problems that only show up in your specific setup. How Our New Process Works 1. We Pick Up . Schedule a convenient time, and we'll come to your location to collect your equipment. No packing, no driving, no waiting in line. 2. We Do the Work . Your device gets our full attention in our workshop. We'll keep you updated on progress and any findings along the way. 3. We Return Everything . Once the work is complete, we deliver your equipment back to you, set it up if needed, and make sure everything is working perfectly before we leave. The Bottom Line This transition allows us to provide you with white-glove service that respects your time and delivers better results. You stay productive while we handle the technical heavy lifting. Ready to schedule a pickup? Send us an email, call, or text to get this started. Note : We no longer offer electronics recycling services. For recycling, please contact Mobile Wave Repair or Shawnee County Hazardous Waste to check on availability and capacity.
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