Don’t Miss Important Emails — How to Add Emails to Your Safe Sender List

May 16, 2025

How to ensure you don't miss important emails

Are important emails going to your spam folder? You’re not alone. Email providers like Gmail, Outlook, and Yahoo try to filter out junk — but sometimes, they block messages you actually want, like appointment reminders, invoices, or service updates.


To make sure you never miss a message, just add the company domain(s) to your safe sender list (also called a whitelist). For example, our domains are topcity.tech and topcity.online.

Add The Domain:

@topcity.tech


Here’s How to Do It:

Gmail (Google Mail)

  1. Open Gmail
  2. Click the gear icon → “See all settings”
  3. Go to the Filters and Blocked Addresses tab
  4. Click Create a new filter
  5. In the “From” field, type: @topcity.tech
  6. Click Create filter
  7. Check Never send it to Spam
  8. Click Create filter again


Outlook (Microsoft)

  1. Go to Outlook.com
  2. Click the gear icon → “View all Outlook settings”
  3. Go to Mail → Junk email
  4. Under Safe senders and domains, click Add
  5. Type topcity.tech and click Enter
  6. Click Save


Yahoo Mail

  1. Click the Settings gear → More Settings
  2. Go to Filters → Add new filters
  3. Name it “Top City Tech”
  4. Set “From” contains @topcity.tech
  5. Choose folder: Inbox
  6. Click Save


Still not seeing emails in your inbox?

Check your Spam or Promotions folder and drag any missed messages into your Inbox — your provider will learn it's safe.


Need help? Call or message us — we’ll walk you through it.

5 Signs It’s Time to Replace Your Computer

September 30, 2025
No one likes buying a new computer—it’s an expense most of us try to put off as long as possible. But just like cars, computers have a lifespan. Holding on to an old one too long can mean more headaches, wasted money, and even security risks. Here are five clear signs it might be time to finally replace your computer:

7 Practical Tips for Optimizing Your PC’s Performance

September 30, 2025
Slow computers aren’t just frustrating—they cost you time, productivity, and sometimes even money. Whether you’re running a small business in Topeka or just trying to keep the family computer running smoothly at home, the good news is that many performance issues can be prevented with regular care.  Here are seven proven tips to keep your PC running at its best:

Stop Paying Every Time Something Goes Wrong with Your Computer

September 30, 2025
Stop Paying Every Time Something Goes Wrong with Your Computer Most people only call for computer help when they hit a wall—when email won’t load, when the printer stops working, or when a strange pop-up takes over the screen. Then it’s a stressful scramble to find help… and a bill of $79.99 or more for each visit. We designed our IT Plan to put an end to that cycle. For a flat $59/month or $600/year (a savings of $108), you get unlimited support and protection.