Stop Paying Every Time Something Goes Wrong with Your Computer
September 30, 2025
Stop Paying Every Time Something Goes Wrong with Your Computer
Most people only call for computer help when they hit a wall—when email won’t load, when the printer stops working, or when a strange pop-up takes over the screen. Then it’s a stressful scramble to find help… and a bill of $79.99 or more for each visit.
We designed our IT Plan to put an end to that cycle. For a flat $59/month or $600/year (a savings of $108), you get unlimited support and protection.
Here’s What’s Included
- Unlimited Remote Help Desk Support. No matter how small or confusing the problem—slow computer, Wi-Fi issues, email errors—you call us, and we fix it. No extra charges.
- Emsisoft Endpoint Detection & Response (EDR). Your shield against online threats, protecting you from viruses, phishing scams, and ransomware—problems that often go unnoticed until it’s too late.
- Cloud Backup (BDR). Your family photos, tax documents, and personal files stay safe in the cloud. Even if your computer crashes, your data is secure.
Why This Plan Makes Sense
- At $79.99 per ticket, just two or three calls a year already cost more than the annual plan.
- The monthly option is $59, but if you pay yearly it’s $600 total—a savings of $108.
- Either way, you get peace of mind knowing help is always available, without surprise costs.
No more stress. You’ll never have to wonder who to call or what it’ll cost when something goes wrong.
The Bottom Line
Technology shouldn’t be stressful. With our Home IT Plan, you and your family get unlimited help, strong security, and automatic backup—all for one predictable price.
If you've ever had your screen hijacked by a scary pop-up claiming your computer is infected and demanding you call "Microsoft Support" immediately - you're not alone. These scareware attacks are one of the most common issues we see at Top City Tech, and they're getting more sophisticated every day. The good news? There's a simple fix that takes just a few minutes.
We've made an exciting change to how we serve our customers at Top City Tech. We are moving away from walk-in or drop-offs at our shop. Instead, we're bringing our expertise directly to you. We are now picking up devices from you, working on them, and returning them to you! Why This Change Benefits You Your time is valuable. We realized that requiring you to pack up your computer, drive to our shop, wait for service, and make another trip to pick it up was costing you hours of productivity. By coming to you, we're eliminating that hassle entirely. Faster turnaround. Without the overhead of managing a retail storefront, we can focus entirely on solving your technical problems quickly and efficiently. Many issues can be resolved on-site during our first visit, getting you back to work the same day. More personalized service. Seeing your technology in its actual working environment helps us provide better solutions. We can address network issues, printer connectivity, and other problems that only show up in your specific setup. How Our New Process Works 1. We Pick Up . Schedule a convenient time, and we'll come to your location to collect your equipment. No packing, no driving, no waiting in line. 2. We Do the Work . Your device gets our full attention in our workshop. We'll keep you updated on progress and any findings along the way. 3. We Return Everything . Once the work is complete, we deliver your equipment back to you, set it up if needed, and make sure everything is working perfectly before we leave. The Bottom Line This transition allows us to provide you with white-glove service that respects your time and delivers better results. You stay productive while we handle the technical heavy lifting. Ready to schedule a pickup? Send us an email, call, or text to get this started. Note : We no longer offer electronics recycling services. For recycling, please contact Mobile Wave Repair or Shawnee County Hazardous Waste to check on availability and capacity.
You've got Bitwarden set up. Your passwords are saved. Now what? Websites change. You need to update passwords. You want to add new accounts. Here's how to manage everything in Bitwarden.
