Should You Outsource IT or Hire In-House?

November 4, 2025

Your laptop crashed. Your website's down. Your team can't access their files. You need IT help, but should you hire someone full-time or call in outside help? For most businesses, the answer is clear.

Why Managed IT Wins for Small and Medium Businesses

You get a whole team, not just one person. When you hire in-house, you get one person with one skill set. They go on vacation, get sick, or quit—and you're stuck. With managed IT, you get an entire team of specialists available whenever you need them.


Your costs stay predictable and low. A full-time IT person costs $70,000-$100,000+ per year when you factor in salary, benefits, taxes, and equipment. Managed IT? You pay a flat monthly fee—often less than half that cost—with no surprises.


You only pay for what you need. A solopreneur doesn't need 40 hours of IT support per week. Even a 50-person company might only need 10-15 hours. Why pay for a full-time salary when you can pay for actual usage?


You get enterprise-level expertise. One person can't know everything about cybersecurity, cloud systems, networks, and software. Our team includes specialists in every area, so you get the right expert for every problem.


We're proactive, not reactive. In-house IT often waits for things to break. We monitor your systems 24/7, catch issues before they become disasters, and keep everything running smoothly.


When Does In-House Make Sense?

Honestly? For most businesses under 100 employees, it doesn't.


In-house IT makes sense if you're a large enterprise with hundreds of employees, you're handling incredibly sensitive data with strict on-site requirements, or your entire business is built on proprietary technology.


Even then, many companies use a hybrid model: one in-house coordinator plus managed IT support.


The Real Cost Breakdown

Let's be honest about what an in-house IT person actually costs:


Salary: $50,000-$80,000

Benefits & taxes: Add 30-40%

Equipment: $2,000-$5,000

Training: $1,000-$3,000/year

Downtime when they're out: Priceless (and painful).

Total: $70,000-$110,000+ per year for one person with limited expertise.


Managed IT: $150-$300/month for solopreneurs, $1,000-$3,000/month for growing businesses. That's $1,800-$36,000 per year for an entire expert team.


The math isn't even close.


What You Get With Managed IT

Immediate support when something breaks

Proactive monitoring to prevent problems

Regular updates and maintenance you don't have to think about

Cybersecurity protection that actually works

Scalability as you grow—no new hires needed

Peace of mind knowing experts have your back


The Bottom Line

Unless you're running a Fortune 500 company, hiring in-house IT is expensive and inefficient. Solopreneurs, small businesses, and even medium-sized companies get better service, better expertise, and better value with managed IT. You wouldn't hire a full-time mechanic just because you drive a car. You go to a shop when you need help. Your IT should work the same way—except we're always watching, always ready, and always one step ahead of problems. Focus on growing your business. Let us handle the tech.

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