EmsiSoft Antivirus

Emsisoft Anti-Malware Home offers unparalleled cybersecurity to homes and home offices, blending advanced protection capabilities with user-friendly functionality. It’s a comprehensive defense system against modern malware, ransomware, phishing, and other digital threats.

Web Protection & Browser Security

Browser security is critical in the Emsisoft protection strategy. It ensures safe browsing by proactively blocking access to malicious websites. This crucial protection layer is particularly effective against credential phishing and malware. It scans and evaluates web content in real-time, offering an immediate response to emerging threats and ensuring your online activities are always secure.

Real-time File Guard

The file guard continuously scans all downloaded and modified files in real-time. This guard is particularly adept at detecting and neutralizing new and evolving threats, ensuring all your files are safe and uncompromised.

Behavior Blocker

The Behavior Blocker is an advanced tool for monitoring system processes. It identifies and alerts you to any suspicious or abnormal behavior, providing a crucial layer of defense against new and sophisticated threats that might bypass traditional detection methods.

Anti-Ransomware

Our Anti-Ransomware layer employs custom-built behavioral monitoring to preemptively stop ransomware attacks. By detecting actions like unauthorized file encryption, it intervenes before ransomware can lock down your data.

Huntress Antivirus

Human-powered threat hunting. Security platform that surfaces hidden threats, vulnerabilities, and exploits.

Persistent Foothold

Persistent Footholds are mechanisms attackers use to gain long-term access to a network by exploiting common auto-starting applications (autoruns), such as Skype or Google Updater. By abusing and masquerading as legitimate system components, attackers can slip by other security tools, remaining undetected while planning their next move.

Randomware

Ransomware is a type of malicious software that encrypts files on a victim's computer or network, rendering them inaccessible. The attackers then demand payment, usually in cryptocurrency, in exchange for providing the decryption key to unlock the files. Ransomware attacks can have severe consequences, causing data loss, financial damage, and operational disruptions for individuals and organizations alike.

MAV

Managed antivirus helps your security team proactively scan and enforce policy settings on your organization’s devices ensuring they are protected against the latest cyber threats. By aggregating antivirus findings into a single-pane of glass, your security team uses MAV to filter out noise and focus on the threats that are not mitigated by AV alone.

Process Insights

Before causing disruption, malicious actors use covert processes to stalk the systems they plan to exploit. Process Insights enables your security team to detect these precursor actions. Once identified your cybersecurity platform is able to stop the maliciously running processes in their tracks, preventing further cyber attack spread.

OS Updates/Patching

Operating system (OS) updates and KB patching are critical for maintaining the security and performance of computer systems.

OS updates, provided by operating system vendors like Microsoft and Apple, contain bug fixes, performance enhancements, and crucial security patches. Similarly, KB patching involves installing specific updates to address known vulnerabilities and issues identified through the Knowledge Base (KB) system. Both OS updates and KB patching are essential for mitigating security risks and ensuring system reliability.

Failure to apply these updates promptly can leave systems vulnerable to cyberattacks and compromises, emphasizing the importance of prioritizing and regularly applying these updates to maintain optimal security posture and operational continuity.

Automated Remediation

Automated Remediation offers proactive solution to IT issues and security vulnerabilities. By automating the detection and resolution of common problems, it minimizes manual intervention and reduces downtime for clients' IT systems.

With Automated Remediation, we configure predefined scripts or policies to address specific issues as they arise, such as applying patches or updates to mitigate security risks automatically. This capability not only streamlines the troubleshooting process but also helps clients maintain a secure and stable IT infrastructure, minimizing the impact on productivity and reducing the risk of data breaches or system failures.

Overall, Automated Remediation enhances the reliability and security of your IT environments by providing timely and efficient resolution of issues.

Reports

Basic RMM reports

Offers basic hardware/software inventory, security status, patch management, and backups. They aid in troubleshooting and system maintenance.

Executive RMM reports

Offers high-level insights for executives and managers. They focus on KPIs relevant to business objectives, such as system uptime, security incidents, and compliance status, facilitating informed decision-making and strategic planning.

Support

Remote Help Desk

Our remote IT help desk provides support to users for technical issues and IT-related problems through communication channels like call, SMS, email, or chat. Technicians diagnose and resolve problems remotely, covering hardware and software troubleshooting, network issues, software installation, and security concerns. This service ensures efficient support regardless of user location, promoting productivity and minimizing disruptions to IT infrastructure.

Onsite Support

In addition, we provide onsite support for hardware installation and setup, as well as convenient pick-up and drop-off services for equipment management.

Add-ons

You can enhance your MSP experience by upgrading to higher-tier plans, which offer additional features and increased help desk and onsite support hours. Additionally, you have the option to expand or upgrade your software stack. Click here to explore more software options.