Important Service Update: We're Coming to You

December 1, 2025

We've made an exciting change to how we serve our customers at Top City Tech. We are moving away from walk-in or drop-offs at our shop. Instead, we're bringing our expertise directly to you. We are now picking up devices from you, working on them, and returning them to you!


Why This Change Benefits You

Your time is valuable. We realized that requiring you to pack up your computer, drive to our shop, wait for service, and make another trip to pick it up was costing you hours of productivity. By coming to you, we're eliminating that hassle entirely.


Faster turnaround. Without the overhead of managing a retail storefront, we can focus entirely on solving your technical problems quickly and efficiently. Many issues can be resolved on-site during our first visit, getting you back to work the same day.


More personalized service. Seeing your technology in its actual working environment helps us provide better solutions. We can address network issues, printer connectivity, and other problems that only show up in your specific setup.


How Our New Process Works

1. We Pick Up. Schedule a convenient time, and we'll come to your location to collect your equipment. No packing, no driving, no waiting in line.

2. We Do the Work. Your device gets our full attention in our workshop. We'll keep you updated on progress and any findings along the way.

3. We Return Everything. Once the work is complete, we deliver your equipment back to you, set it up if needed, and make sure everything is working perfectly before we leave.


The Bottom Line

This transition allows us to provide you with white-glove service that respects your time and delivers better results. You stay productive while we handle the technical heavy lifting.


Ready to schedule a pickup? Send us an email, call, or text to get this started.


Note: We no longer offer electronics recycling services. For recycling, please contact Mobile Wave Repair or Shawnee County Hazardous Waste to check on availability and capacity.

How to Recognize Phishing Scams (Before You Get Hacked)

January 20, 2026
You get an email from your bank. It says there's a problem with your account. Click this link immediately to fix it. You click. You enter your password. Congratulations—you just gave a hacker everything they need to steal your money. That's phishing. And it's the number one way people get hacked. Here's how to spot it before it's too late.

Stop Fake "Microsoft Support" Pop-Ups: Why You Need to Upgrade Your Ad Blocker

December 27, 2025
If you've ever had your screen hijacked by a scary pop-up claiming your computer is infected and demanding you call "Microsoft Support" immediately - you're not alone. These scareware attacks are one of the most common issues we see at Top City Tech, and they're getting more sophisticated every day.  The good news? There's a simple fix that takes just a few minutes.

How to Update and Manage Your Passwords in Bitwarden

November 20, 2025
You've got Bitwarden set up. Your passwords are saved. Now what? Websites change. You need to update passwords. You want to add new accounts. Here's how to manage everything in Bitwarden.